28 Oct Zero tolerance policy
All our staff are trained and dedicated to serve you and you will be treated with courtesy and respect at all times. In return, we ask that you and anyone that you bring with you to the Practice treat our administrative and clinical staff with the same courtesy and respect, in person and on the phone.
We have a ZERO TOLERANCE approach to any verbal, aggressive and violent abuse and behaviour towards our staff or other patients. We respectfully advise you that abuse and/or violence will not be tolerated.
If a patient or anyone attending the Practice, is abusive, aggressive or violent towards our staff and/or other patients it will result in you being removed from our Practice list.