Our clinic receives many referrals and appointment times are in high demand.
Some of the doctors have special expertise and for periods of time doctors may be fully booked and unable to accept new referrals.
You may be advised of this and with the your own and your referring doctor’s agreement, you may be offered an appointment to see another doctor in the practice.
We try to be efficient in processing requests for consultation and to offer appointments as soon as possible. We aim for non-attendance to be rare so all available appointments are used productively seeing children.
To achieve this we request that new patients follow three steps:
1) You fax our clinic (02-49526659) with
To help you enclose all the important information we encourage you to use the fax sheet you can download from this site.
2) When we receive your fax we will promptly text or email you back confirming it has arrived. If this does not occur please let us know (see contact details).
3) We will call you back as soon as possible to discuss your appointment and inform you of the relevant fees and answer any other questions you may have. After the call you will be sent a confirmation letter.
The cost of your consultation is payable in full at the time of the consultation. Payment may be by cash, credit card or EFTPOS. Medicare will refund you a large proportion of the fee and if you have registered your bank details with Medicare we will be able to process your rebate back to your account at the time of payment.