Information for new referrals

New Referrals

Our clinic receives many referrals and appointment times are in high demand.

 

Some of the doctors have special expertise and for periods of time doctors may be fully booked and unable to accept new referrals.

 

You may be advised of this and with your own and your referring doctor’s agreement, you may be offered an appointment to see another doctor in the practice.

 

We try to be efficient in processing requests for consultation and to offer appointments as soon as possible. We aim for non-attendance to be rare so all available appointments are used productively seeing children.

What to bring with you when you come:

original Doctor's referral

BLUE BOOK

MEDICARE CARD

PRIVATE HEALTH CARE CARD

If applicable. (Dr Kumar only)

SCANs, REPORTS

X-rays, pathology results, scans and reports.

The cost of your consultation is payable in full at the time of the consultation. Payment may be by cash, credit card or EFTPOS.  Medicare will refund you a large proportion of the fee and if you have registered your bank details with Medicare we will be able to process your rebate back to your account at the time of payment.

 

If you are unable to keep your appointment, please contact us at least 48 hours prior to your appointment. Failure to attend without notification will result in a $150 non-attendance fee being charged. This fee must be paid before another appointment will be booked.’ 

 

Our clinic receives many referrals and appointment times are in high demand. Some of the doctors have special expertise and for periods of time doctors may be fully booked and unable to accept new referrals. You may be advised of this and with your own and your referring doctor’s agreement, you may be offered an appointment to see another doctor in the practice.

 

We try to be efficient in processing requests for consultation and to offer appointments as soon as possible. We aim for non-attendance to be rare so all available appointments are used productively seeing children.

 

To achieve this we request that new patients follow three steps:

1)   You fax our clinic (02-49526659) with

  • A referral letter from your doctor.
  • Two phone numbers we can use to call you back.
  • An email address
  • A good time to call back.

2)   When we receive your fax we will promptly text or email you back confirming it has arrived. If this does not occur please let us know (see contact details).

3)   We will call you back as soon as possible to discuss your appointment and inform you of the relevant fees and answer any other questions you may have. After the call you will be sent a confirmation letter.

02 4952 6599